In this section
- 1. About the Service
- 2. Subscription and Account
- 3. How to Watch
- 4. Community screenings
- 5. Contact Us
1. About the Service
Streaming & renting films from Peccadillo.
Welcome to a unique, independent streaming service from Peccadillo Pictures, presenting a curated selection of LGBTQ+ feature films, TV shows, documentaries and short films.
Subscription is only available for audiences who are located in the UK and Ireland
What benefits do I get from Subscribing?
If you join Peccadillo on a monthly or annual plan you get access to the whole subscription section of the Peccadillo on-demand platform.
As part of the curated selection new films are added each week as older films rotated out. There are different “seasons & collections” which will feature a selection of titles around a specific subject or topic. New titles are highlighted on the website, as are the films that are about to leave.
What languages are the film in? Do they have subtitles?
Films are always available in their original language, if it is not in English then they will have English subtitles. Whenever possible English language films will have Closed Captions for the hard of hearing.
Can I enable subtitles?
Some films will have subtitles available as a separate text file. These can be toggled in the player.
- Browser: click on the cogs wheel (bottom right) to select subtitles
- App: toggle to ‘cc’ menu to select subtitles
Some films have subtitles burned into the film; these are not possible to disable.
What video quality are the films available in?
Quality is of great importance to Peccadillo Pictures. Most titles will be presented in High Definition (HD) although very occasionally some older titles may be presented in Standard Definition (SD) as that may be the only source material available.
Can I watch offline?
Yes, but only through the Peccadillo App on iOS and Android phones and tablets. You can download available films to watch offline. The time limit for watching them is 30 days after download.
Can I watch in locations outside of the UK and Republic of Ireland?
Streaming subscription is only available for customers located within the United Kingdom and Republic of Ireland. Some of our titles are available to rent outside of the UK and Ireland, please look at the international section on the menu bar for these.
2. Subscription and Account
How to create an account
You just need to enter your name, date of birth, email address and create a password. You can create your own account here
After registering, please choose one of the available subscription plans to have unlimited access to our curated collection of incredible LGBTQ+ titles.
Newsletter Sign up
Sign up to our newsletter to keep up to date with the latest news, film gossip, competitions and information on new titles to stream and rent. Ways to sign up:
- When creating your account: tick box ‘Sign up for our newsletter’
- On contact us support(at)peccadillo.film with your email address to sign up
- Or do it right now on our form here.
What is the monthly/annual subscription cost?
Our subscription costs £6.99 per month. We also offer an annual plan at £70.00, which saves you about 17% compared to the monthly plan.
Choose your plan here
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time within the current period and before renewal. There are no long-term commitments or cancellation fees. When you cancel your subscription, it will run through to the end of your current monthly or annual plan.
Is there a free trial period available?
In order to offer our membership at an affordable price we do not have a free trial period.
Can I explore the selection before joining?
Yes, before subscribing you can explore our collection, browse the sections and read synopses of the films on our website.
3. How to watch
Ways to watch
Our films are available to watch on the browser with a Windows PC / MAC OS or the Peccadillo App which is available to download from the App Store or Google Play store. The app is available on Android / IOS phones, tablet and Apple TV / Google TV.
Users must sign up to a monthly / annual plan or rent films on the browser before they are available to watch. You will be able to find your content after logging into the app. Or if you are viewing on the browser, head to the ‘my library’ section.
Please use the same login credentials on both browser and app.
Requires iOS 11.2 or later or Android 6.0 or later.
You will need a broadband or fibre internet connection - dial up will not work.
Unfortunately, Linux devices are not supported and will not work.
What are the requirements for Windows computers?
Windows 10 or Windows 11. Google Chrome, Firefox, Microsoft Edge or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
What are the requirements for MAC computers?
Mac OSX 10.15 or later. Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
Can I Chromecast content?
You can Chromecast from Chrome or Edge on PC and Chrome on Mac to your Google TV to watch. Make sure your devices are connected on the same Wi-fi network
If necessary, you might have to update Chrome to the latest version.
- In your browser go to ‘My Library’ and start playing the film. Enable EN subtitles where necessary
- Select the Cast icon in the bottom right hand corner.
- Select your Chromecast device.
- The film will now start playing on your Chromecast device
How about Airplay?
Airplay has been enabled. You can cast from Mac Safari to your Apple TV to watch. Please make sure your devices are connected on the same Wi-fi network.
If necessary, update your Safari browser to the latest version.
- In your Safari browser go to ‘My Library’ and start playing the film. Enable EN subtitles where necessary
- Select the Cast icon in the bottom right-hand corner.
- Select your Apple TV device.
- The film will now start playing on your Apple TV
Can I playback from my computer to TV via an HDMI connection?
Yes, just connect your HDMI cable from Your computer to an HDMI port on your TV, select that input and stream away.
I can’t stream any of the content, what’s going on?
Check your minimum system requirements above. We recommend that you update to the latest version of your browser. We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.
Screen mirroring over wireless connection between your device and tv will not work
What happens if I forget my password?
Simply click Forgot your password on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.
Why does video playback stall or not play smoothly?
If your internet connection is poor or inconsistent you may experience problems during playback. Try lowering the playback bitrate.
4. Community screenings
These details are being updated please bear with us while we gather all the neccessary information for you. Meanwhile, if there are any queries in relation to booking film for cinema or community screenings in the UK & Ireland please send your request to hello(at)peccadillo.film.
Any requests outside UK & Ireland kindly contact your local film distributor, we wouldn’t be able to assist with these bookings.
5. Contact Us
For any other query or support, contact us via email: support(at)peccadillo.film [Replace (at) with @]
When contacting us kindly use the same email account that you use to sign-in to this platform in order to stream or rent films. Provide as much detail as possible about the film or plan you are enquiring about.
Our streaming platform, the browser, it’s IOS and Google TV App are powered by Shift72 - if you have any comments to help improve these, please send it to: helloshift72(at)peccadillo.film